Effective Date: July 2026
At RDU Black Car, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our transportation services.
By using our website or booking our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website or book our services:
Personal Information
- Full Name
- Email Address
- Phone Number
- Pickup and Drop-off Locations
- Travel Date and Time
- Flight Information (if applicable)
- Passenger Count
- Special Requests
- Payment Information (processed securely by our payment providers)
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referring Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and confirm reservations
- Provide chauffeur and transportation services
- Communicate regarding your booking
- Respond to inquiries and customer support requests
- Improve our website and services
- Detect fraud and maintain website security
- Comply with legal obligations
- Send booking confirmations, service updates, and important notifications
With your consent, we may also send promotional offers, service updates, or marketing communications. You may unsubscribe at any time.
3. Payment Information
RDU Black Car does not store complete credit card information on its servers.
Payments are processed through secure third-party payment providers that comply with applicable payment security standards.
4. Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure advertising performance
- Improve user experience
You can disable cookies through your browser settings; however, certain website features may not function properly.
5. Analytics & Advertising
We may use trusted third-party services, including:
- Google Analytics
- Google Ads
- Google Tag Manager
These services help us understand website usage, measure advertising performance, improve user experience, and optimize our marketing campaigns.
These providers may collect certain information in accordance with their own privacy policies.
6. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
- Professional chauffeurs assigned to your reservation
- Payment processing providers
- Technology and software providers supporting our operations
- Legal authorities when required by law
Each third party receives only the information necessary to perform their services.
7. Data Security
We implement appropriate administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we take reasonable measures to protect your information, no internet transmission or electronic storage method is completely secure.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your reservation
- Provide customer support
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Request information regarding how your data is used
To exercise these rights, please contact us using the information provided on our contact us page.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with a revised Effective Date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
RDU Black Car
Website: https://rdublackcar.com
We are committed to protecting your privacy and handling your information responsibly.